Shipping policy

At Lumès, we want your order to arrive quickly and safely. 📦 Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). 🚚 Delivery Time Standard delivery: 7–14 business days after dispatch. Express delivery (where available): 3–5 business days. 💶 Shipping Rates Orders under €35 → €3.99 flat rate Orders €35 and above → FREE shipping ✨ 📍 Countries We Ship To We ship across Europe including Italy, France, Germany, Spain, Netherlands, Belgium, Austria, and more. 📬 Order Tracking Once your order is shipped, you will receive a confirmation email with your tracking number within 24 hours. ⚠️ Delays During peak seasons (holidays, sales events), delivery may take slightly longer. We appreciate your patience and understanding. 📩 Questions? Contact us at: support@lumesbeauty.com